Two Major Cable Providers Serving Different Florida Regions
Cox dominates Jacksonville, Spectrum covers most of Florida
500 Mbps Cable Internet
300 Mbps Cable Internet
| Feature | Cox | Spectrum | Winner |
|---|---|---|---|
| Technology | Cable (DOCSIS 3.1) | Cable (DOCSIS 3.1) | Tie |
| Max Speed | 2 Gbps | 1 Gbps | Cox ✓ |
| Upload Speeds | 35 Mbps max | 35 Mbps max | Tie |
| Data Caps | 1.25TB ($50 unlimited) | No data caps | Spectrum ✓ |
| Entry Price | $50/mo (500 Mbps) | $50/mo (300 Mbps) | Cox ✓ |
| Florida Coverage | North Florida only | Statewide | Spectrum ✓ |
| Contracts | Optional (discounts) | No contracts | Spectrum ✓ |
| Customer Service | 3.4/5 rating | 3.2/5 rating | Cox ✓ |
| Plan | Speed | Price | Data Cap |
|---|---|---|---|
| Internet Essential 100 | 100/10 Mbps | $30/month* | 1.25TB |
| Internet Preferred 250 | 250/10 Mbps | $40/month* | 1.25TB |
| Internet Ultimate 500 | 500/10 Mbps | $50/month* | 1.25TB |
| Gigablast | 1000/35 Mbps | $80/month* | 1.25TB |
| Go Super Fast | 2000/35 Mbps | $110/month* | Unlimited |
*With 12-month agreement
| Plan | Speed | Price | Data Cap |
|---|---|---|---|
| Internet | 300/10 Mbps | $50/month | None |
| Internet Ultra | 500/20 Mbps | $70/month | None |
| Internet Gig | 1000/35 Mbps | $90/month | None |
No contracts required
Cox primarily serves North Florida, including Jacksonville, Pensacola, Fort Walton Beach, and parts of Gainesville. They don't offer service in Central or South Florida where Spectrum dominates.
Yes, Cox has a 1.25TB (1,280GB) monthly data cap on most plans. You can add unlimited data for $50/month extra, or it's included with their 2 Gbps plan. Spectrum has no data caps on any plan.
Cox offers an "Elite Gamer" add-on ($15/month) that prioritizes gaming traffic and reduces lag. However, both providers offer similar latency (10-30ms). Cox's higher speeds may benefit households with multiple gamers.
Cox offers a 25% discount for active military in Jacksonville (near naval bases). Spectrum doesn't have a specific military discount but participates in the Affordable Connectivity Program.
Both have below-average customer service ratings, but Cox scores slightly higher (3.4/5 vs 3.2/5). Cox offers "Complete Care" premium support for $10/month with priority service and extended tech support.
Choose Cox if: You live in Jacksonville area, want faster speeds (2 Gbps), need better entry-level value, or qualify for military discounts.
Choose Spectrum if: You're anywhere else in Florida, want no data caps, prefer no contracts, or need statewide portability.