Quality internet access is a necessity. Here's how to get connected affordably in Florida.
The federal ACP program that provided $30/month discounts ended in June 2024. However, many internet providers now offer their own low-income programs. This guide covers all current options available to Florida residents.
While the ACP has ended, these programs are still available to help Florida families get online:
| Provider | Program Name | Monthly Price | Speed | Eligibility |
|---|---|---|---|---|
| Xfinity | Internet Essentials | $9.95 | 50 Mbps | SNAP, Medicaid, Housing Assistance |
| Xfinity | Internet Essentials Plus | $29.95 | 100 Mbps | SNAP, Medicaid, Housing Assistance |
| AT&T | Access | $30.00 | 100 Mbps | SNAP participants only |
| Spectrum | Internet Assist | $24.99 | 50 Mbps | SSI (age 65+) |
| Cox | Connect2Compete | $9.95 | 100 Mbps | K-12 student in household |
| Frontier | Affordable Broadband | $19.99 | 50 Mbps | Various programs |
You'll need proof of participation in a qualifying program. This can be a benefit letter, card, or statement dated within the last 12 months.
Not all low-income programs are available in every area. Use the provider's website to confirm service at your address.
Most applications take 10-15 minutes. Have your documents ready. You can usually apply online or call the provider directly.
Once approved, schedule your installation. Many programs offer free or reduced-cost installation.
Most programs require yearly proof that you still qualify. Mark your calendar to avoid service interruption.
Helps resolve disputes with internet providers and ensures fair practices.
Phone: 1-800-342-3552
Website: www.floridapsc.com
Free, confidential service that helps find local resources including internet assistance.
Phone: Dial 211
Text: Text your ZIP code to 898211
Offers computer and internet access at locations statewide, plus digital literacy training.
Website: www.careersourceflorida.com
Free internet access, computer use, and WiFi hotspot lending programs at many locations.
Check with your local library for available services.
Don't let the application process discourage you. Help is available!
Call 211 for free assistance finding and applying for programs in your area.
While most programs charge a small fee ($10-30), some households may qualify for free service through special promotions or school programs. Libraries also offer free internet access.
Some low-income programs accept customers with past due balances. Xfinity Internet Essentials, for example, allows customers who owe less than $500 and haven't had service in the past 90 days.
For basic internet use (email, web browsing, video calls), 25-50 Mbps is sufficient. For households with multiple users or students, 100 Mbps provides a better experience.
Rural areas may have fewer options. Check with local electric cooperatives, fixed wireless providers, and satellite internet services. Some offer low-income discounts not widely advertised.
Yes, but be aware of any early termination fees or equipment return requirements. Most low-income programs don't have contracts, making switching easier.
Everyone deserves access to affordable internet. These programs exist because internet access is recognized as essential for education, work, healthcare, and staying connected. You're taking a positive step by exploring these options.